Front Desk Hotel Receptionist
Priority Placements
Cape Town, South Africa
2d ago
source : Wisdom Jobs

Priority Placements

We are recruiting for a Frontline Hotel Receptionist

The role will involve :

Greet guests warmly and professionally

Timeously deal with hotel queries, restaurant and kitchen issues, wine cellar tours and bookings

Observe phone etiquette according to hotel standards, policies and procedures

Ensure smooth checking in and out of guests and manage room reservations and cancellations properly

Promote the Hotel facilities to the guest in the most polite and informative manner

Confirm reservation in the system and review all noted guest information

Contact necessary management to solve problems when challenges arise, ensuring guest comfort

Required Skills / Qualifications :

Senior Cer

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