Collections Contact Centre Agent
Ad Talent Africa
Gauteng, South Africa
5h ago
source : findojobs-za

Due to the growth of the Collections Department of an established business, there is an opportunity for an experienced Collections Contact Centre Agent Main purpose of this position : Responsible for working a portfolio of customers through active client management and implementation of tactical campaigns in order to ensure client performance in line with the company requirements Work to agreed quality standards and within agreed timescales Developing and maintaining your specialist collections, industry, business and system knowledge Balance debt collection with efficient customer service Ensure company collections policies and procedures are adhered to Requirements : Minimum of 2-years experience in Collections position Proven record of meeting targets Advantageous : Matric Ability to understand and converse in multiple of the official languages of South Africa Formal training or qualifications in Collections processes

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