Job Summary Purpose of the job : The Pro is responsible for ensuring that members receive an excellent fitness experience.
Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.
Key Performance Areas include : Demonstrate commitment to the continuous personal and professional development of yourself Ensure you attend scheduled weekly training and meetings as well as Reception weekly training Stay up to date with all Company communication and policy and procedures Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes Comply with Health and Safety and Club Operating procedures Ensure the safe and effective operation of your club, keeping facility downtime to a minimum Deliver excellent service to members and visitors according to standards and procedures Experience & Competencies Required : 1-2 years in the Fitness industry is preferred.
Knowledge on fitness and physical training. First aid qualified MS Office; Outlook, Internet, Word and Excel intermediate.
Ability to balance the demands of work and personal commitments Ability to make quick but balanced decisions Ability to welcome new members and convert interested leads into new members Commercial and business awareness Friendly, energetic and loud Initiative Problem solving skills Strong affiliation to work in a team Strong attention to detail