Pool Server - Part Time - Mountain Shadows
Turtle Bay Resort
Mountain Shadows, Paradise Valley, AZ 85251
4d ago

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark.

Our strength lies in our diversity , positive service attitude and determination to succeed. Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.

Here are just some of the great benefits we offer :

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details
  • Who are we?

    To work within the framework of a quality Food and Beverage service team. To serve cocktails and food to our guests in a personable, courteous and professional manner.

    What you will have an opportunity to do :

    Responsibilities include :

  • Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout our guests dining experience.
  • Will offer misting service and towels to guests.

  • Greet guest within one minute of seating with cup or cups of ice water and take beverage order. Also required to service items from a limited menu.
  • These items will be ordered through the micros system and picked up from the Pool Kitchen.
  • Know all menu items including ingredients, preparation, required condiments and specific service.
  • Have a strong working knowledge of the micros ordering system and other check processing procedures.
  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  • Know all spirited beverages available including ingredients, garnish and specific service. Also, must have a strong knowledge of the resort dining room menus and hours of operation.
  • Obtain service report from micros system and finalize all transactions. Will be responsible and held accountable for all unsigned guest checks and will report these to the manager.
  • Complete requisition for all required paper goods, beverage supplies and perishable items.
  • Prepare your own drinks and garnish to standard recipes.
  • Ensure all pool tables, chairs, and cabana’s in service are clean and orderly. Maintain cleanliness of these tables and chairs throughout the service period.
  • Pick up litter around service and guest area when necessary.

  • Empty glassware and dirty dishware will be removed promptly. After guests have departed, will remove dirty dishware and wipe and reset table.
  • Cigarette pails will be kept clean and free of butts.
  • Check side duty list for opening and closing procedures.
  • Be familiar with emergency safety measures including CPR, the Heimlich Maneuver and fire evacuation procedures.
  • Determine gratuity distribution according to set department standards.
  • Attend all scheduled staff meetings and supplemental training sessions.
  • Will obtain completed check from micros and present to the guest. Finalize the check in system according to method of settlement.
  • Able to professionally service guests’ poolside without assistance during typical service demand.
  • Specific job knowledge, skill and ability :

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he / she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Previous food and beverage experience preferred.
  • Excellent physical condition in order to lift moderate weights and remain on feet for a prolonged period of time. Must be able to carry food and beverages
  • safely and professionally.
  • Able to work outdoors in inclement weather when necessary. Works well under pressure. Can handle hot plates and equipment.
  • A sincere desire to provide the utmost in guest service.
  • Solid interpersonal and communication skills. Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
  • Strong attention to detail a must.
  • Well-groomed appearance according to company standards.
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
  • Uniform Requirements :

  • Company will provide shirt and shorts (men) skort (women). Employee will be responsible for keeping uniform neat and clean.
  • Employee will provide white sneakers, white socks, white belt, white pants or shorts.
  • County Legal Requirement

  • Must have completed County & State Liquor training.
  • What are we looking for?

    Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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