Principal Technical Assistant
Affirmative Portfolios
Western Cape
4d ago

24 Nov Principal Technical Assistant

Posted at 09 : 43h in by Principal Technical Assistant The PTA employee(s) will be responsible for the following function / work 1.

Live alarm and incident alerts monitoring 6. Ensure shift handover documentation complete 2. Call taking from key authorised users or clients 7.

Perform Change Management checks 3. Incident call logging to relevant resolver group 8. Access control 4. Incident coordination and escalation of calls 9.

Team / shift lead 5. Adhoc requests for reports 10.Handle complex issues and provide feedback to management as required

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form