The creation of high quality, tailor-made itineraries for a wide range of client segments, from honeymooners to families.
Responsibility for the end-to-end sales process including planning, costing, implementing and confirming itineraries; through to post-
travel communications Conversion of warm sales leads with a mix of email, telephone and Skype contact to build client rapport and trust High quality presentation of travel itineraries customised to the clients unique requirements, along with supply of relevant supporting information and advice Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business Proactive expansion of product knowledge keeping abreast of all latest industry news and developments to ensure expertise and specialism in all destinations is maintained Maintain up-
and exhibit a strong team ethic. An in-depth understanding is required of the destinations within Mahlatinis travel portfolio and first-
hand knowledge is essential. As such, from time to time, you will be required to visit these destinations on research trips.
Native Italian speaker 5 years Travel Consultant experience in a tailor-made environment Demonstrable sales acumen in a target-
driven environment Excellent communicator Excellent customer service skills Advanced levels of IT literacy Highly organised with strong time management skills Strong attention-
to-detail Resu l ts-orientated