Payroll Software Support Specialist
Executive Placements
Cape Town, Western Cape
6d ago
source : findojobs-za

JOB SUMMARY : Due to massive growth across our business , we now have an exciting opportunity for a payroll software support specialist to join our young, dynamic team.

We are looking for customer- focused and results- orientated individuals, with sound problem- solving and interpersonal skills, to deliver exceptional service to customers across multiple channels.

JOB DESCRIPTION : General customer service queries and technical support relating to the softwareAccessing business information relating to the accountUpdating business contacts and other informationAdvice on business accounting, including HMRC regulations and complianceEnsuring customers are compliant with all legislationResolve complex accounting queries such as VAT, & other legislation queries.

Resolving and reconcilling account details for , supplier and bank transactions.Ensuring data is always correctCorrecting incorrect postings on accounts ensuring balances are correctREQUIREMENTS : Grade 12 Proficiency in English is an essential requirementNeutral accentA minimum of 12 months customer service experienceExperience working with payroll software Basic booking & accounting experience is advantageous

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