Operations Manager

Binance

Middle East & North Africa

4d ago

Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world.

Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

Setting up internal operations of Fiat Exchange

Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks

Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies / guidelines

Work closely with various internal stakeholders (including Senior Management, Engineers, Marketing, Finance teams, IT) to improve the process and automate the process as much as possible

Constantly look for ways to improve our customer service, and handle the process support

Requirements

Bachelor degree or above, prefer majoring in finance / engineering, and have at least 3 years experience in relevant fields

Experience and knowledge of Cryptocurrencies, Blockchain and trading or finance / banking / payments industry

Experience setting up internal operations of Crypto Exchanges

Attention to detail with excellent communication skills and patience

Ability to troubleshoot and discover answers quickly and effectively

Capable of working under pressure

Cooperative with strong team spirit and a willingness to motivate colleagues on the Customer Support Team

Language skills : native Arabic, English near-native, or business level preferred

Conditions

Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

Fast moving, challenging and unique business problems

International work environment and flat organisation

Great career development opportunities in a growing company

Possibility for relocation and international transfers mid-career

Competitive salary

Flexible working hours, Casual work attire

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