Operations Manager
Binance
Middle East & North Africa
4d ago

Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world.

Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

  • Setting up internal operations of Fiat Exchange
  • Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
  • Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies / guidelines
  • Work closely with various internal stakeholders (including Senior Management, Engineers, Marketing, Finance teams, IT) to improve the process and automate the process as much as possible
  • Constantly look for ways to improve our customer service, and handle the process support
  • Requirements

  • Bachelor degree or above, prefer majoring in finance / engineering, and have at least 3 years experience in relevant fields
  • Experience and knowledge of Cryptocurrencies, Blockchain and trading or finance / banking / payments industry
  • Experience setting up internal operations of Crypto Exchanges
  • Attention to detail with excellent communication skills and patience
  • Ability to troubleshoot and discover answers quickly and effectively
  • Capable of working under pressure
  • Cooperative with strong team spirit and a willingness to motivate colleagues on the Customer Support Team
  • Language skills : native Arabic, English near-native, or business level preferred
  • Conditions

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire
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