RCL FOODS is seeking a skilled Assistant NAM to join our Customer Team in Westville. The role will be reporting into the National Account Manager.
RCL FOODS is looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support.
The purpose of the role is to provide support to the National Account Manager in the smooth running of a portfolio of accounts, proactively manage all administrative tasks in a timely and anticipatory manner to ensure that both internal and external customer needs are fully met, control all aspects of point of material ordering and supply for the portfolio of accounts, manage developing accounts across all RCL FOODS product categories and revenue.
Minimum RequirementsMarketing and Sales Degree or Diploma preferredValid Code EB drivers’ license.3 years’ account management or administration experience within FMCG and a Food Service environment.
Duties & ResponsibilitiesNational Account Support : Assist in developing an ongoing relationship with the national account representatives.
Understand and communicate financial implications on all product changes.Undertake competitive market research on a regular basis.
Participate in sales volumes forecasting.Assist the National Account Manager with development of the strategy and account plans.
Execute the strategy through implementation of volume plans and customer workshops.Follow up product listings with selected customers so that initiatives can be implemented.
Track / measure the success of growth initiatives (launches / promotions / activations).Monitor and report sales performance by customer.
Assist in the development and completion of professional sales collateral to include, but not limited to, PowerPoint, Excel, Graphs and Charts.
Develop the customer account plan for RCL FOODS product categories Drive growth through the management of the promotional activity schedule Manage customer advertising budget for multiple product categories Present and develop customer reviews and implement agreed action plan post customer meetings Develop and implement a promotional activity schedule across categories that delivers volume and revenue growth KPI’s : Achievement of volume and revenue targetsAccuracy of pricingAccuracy and relevance of researchKnowledge level regarding products and customer requirementsVolume and value growthCustomer contact coverage