Lodge Manager -
Polokwane, Limpopo
6d ago
source : findojobs-za

Luxury lodge, part of an established group based in Botswana is looking for a Lodge Manager. The ideal person would be held in high regard within the tourism industry, they would have a lot of experience in running a 5 star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management.

The individual should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.

  • KEY RESPONSIBILITIES : Relationship building; staff, guests, governmental departments, the community, the industry (agents and other lodges),Business efficiencies;
  • cost control, local produce, quality of productHR structure; maintaining and enhancing understanding and adherenceProduct development on guest experience;
  • lodge, food, game experience, all guest touch pointsEngaging; with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildings.

  • Sustainability Analyzing the impact Sustainability has on our business and improving it.Reducing our Carbon FootprintFinancial Management;
  • Providing an oversight role of the lodge finance.Forecasting; Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environment.

    Training & Development; Providing the needed to the team to ensure they are up to speed with the desired service standards.

    CAPEX structuring and planning responsibility.Overall Day to Day Management of the Lodge and Back of House.Requirements : Experience in the service industry especially in dealing with guests and staff running a 5* lodgeMatric & relevant qualifications Previous experience in running a five star operationGood command of the English language.

    An outgoing, warm, friendly personality.Confident and comfortable around affluent people.Well presented, Honest, Diligent and self-motivator.

    Have the ability to work under pressure and meet deadlines.

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