Senior Administrator: HR Shared Services- SA
Infosys BPM
4d ago

Job Description

Key roles and responsibilities :

Act as point of contact for all escalated HR related queries from employees and external partners.

Organise and maintain employee records in a HR Shared Services hub.

Provide administrative support for the full recruitment process including sending and draft regret letters.

Liaise with recruitment agencies to set up interviews, psychometric assessments and queries when requested.

Co-ordinate administration for HR projects & participate in HR audits.

Document and track human resources actions by completing forms, reports, logs, and records.

Coordinate training records and ensure management is updated with all training attendances.

Drafting standard correspondence throughout the employee lifecycle such as confirmation of employment and changes to

terms and conditions.

Benefit and compensation administration.

Co-ordinate all administrative and logistics related to the recruitment process including conducting pre-employment checks and

preparing employment offers.

Co-ordinate all training related logistics and co-ordinate and execute relevant activities for learnership and graduate programs.

Assisting with payroll preparation by providing relevant data, like absences, bonus, and leaves.

Process employees’ requests and provide relevant information.

Co-ordinate HR projects, meetings and training seminars.

Collaborate with the recruiter to post job ads on careers pages and process incoming resumes.

Knowledge, skills and attributes

Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies

Strong administration background

Meticulous attention to detail

Hand on experience with HR software, like HRIS

PC literacy and experience with MS Office applications

Basic knowledge of labour legislation

Written and verbal communication skills

Excellent organisational and time-management skills

Teamwork skills

Academic qualifications and certifications :

Diploma in Human Resources Management

Experience required :

Proven experience in similar human resources positions

Proven work experience in a similar position.

Proven administrative support experience

Hand on experience with HR software, like HRIS

South Africa

State / Region / Province


Domain(IBPO) Human Resource Management Human Resources

Role Designation

232ASRPREX Senior Process Executive

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