SNR CLAIMS CONSULTANT (COMMERCIAL LINES)Claims Administrator Commercial Line Motor and Non Motor Our client has an excellent opportunity for a Claims Consultant in the Personal and Commercial Lines.
The overall purpose of the position is responsibility for coordinating and overseeing, managing and negotiating the settlement of the claim.
The Consultant is accountable for finalising the claim end-to-end. Register claims and appoint assessorsManage claims in terms of claims SLAMake decision regarding merit -
indemnify or notNegotiate settlementManage the salvage process (motor & non-motor salvage)Detection of fraud and management of fraudulent indicatorsKeep the operational system updatedProvide thorough and timeous feedback to the relevant partiesComplaints resolutionMatricNQF Level 4 -
Full qualification (Short-term insurance) as set by regulationRegulatory Exam Level 1 Successfully completedA minimum of five (5) years claims handling experience (both commercial & personal lines)DOFA confirmation from FSBSki system experience (Genasys system) will be an advantageSkills / Competencies : Good Verbal and Written Communication SkillsSystems Skills and knowledge (Excel, Genasys & Various Internal Systems)Negotiation SkillsClient Service DrivenResults & Detail OrientatedInterpersonal SkillsTeam playerGood Time Management Skills (Planning and Organizing)High Stress Tolerance & ResilienceAnalytical ability (reasoning & questioning)Market related