International Sales & Reservations Office for the subsidiaries of a German Tour Operator, specialising in Eastern, Central and Southern Africa, is seeking German speaking travel consultant / sales representative in Somerset West.
Duties : - Directly liaising with international clients & agents via various communications channels such as email, telephone, social media etc.
for various inbound enquiries - Planning and designing itineraries, combining appropriate accommodations and destinations-
Managing the reservation process for bookings up until completion of travel- Fast turnaround time on all enquiries - Occasional Saturday duty (on a rotational basis-
ca every 6-8 weeks) - Travelling will be required for educational trips (We only sell what we have personally experienced!)Requirements : -
Good destination knowledge for Tanzania and / or Namibia, and / or Kenya. - Knowledge and understanding of tour operating and reservations processes based on study and / or work experience Skills : -
Fluent in written and spoken and English is essential (not negotiable!) - German advantageous but not essential - Have a good telephone manner and excellent communication skills -
Possess excellent organizational skills and be able to multi- task System skills : Computer literate with MS-Office, especially Word, Excel, as well as E-
Mail applications- / client such as Outlook or ThunderbirdWorking experience in electronic reservation systemsJack / SABREWork experience : Minimum of 3 year's travel and / or tour consulting experience Tertiary Education : Travel and Tourism (or related) preferred but not essential.
Abilities : Accurate and having attention to detail whilst working under pressureExcellent communication Customer focusedCommitted and hardworking Eager to learn Excellent team player