Senior Consultant : Healthcare
5d ago
source : jobomas

Senior Consultant : HealthcareHealthcare Consultant : Senior Our client, a dynamic Financial Services Provider is seeking to employ a Senior Healthcare Consultant based in the North of Johannesburg, Bryanston areaPurpose of the JobResponsible for a portfolio of clients in terms of the overall strategic consulting, servicing and day-

to-day running of the client with the support of the Assistant Consultant and Associate Consultant. Overall management of consulting strategy for allocated clients as set out in the client servicing strategytIdentifying and pursue new business and cross selling opportunitiesCandidates must have 3 -

5 years' management in a similar role in Employee Benefits or Similar environmentMatriculationMust meet Fit and Proper require,ent for Representatives as determined by Financial Services BoardFAIS (RE5) registered with the FSBBusiness DevelopmentIdentify and pursue new business and cross-

selling opportunitiesHealthcare Benefits ConsultingDeployment of strategy into client baseIdentify high risk clients and control the overall retention strategyManagement of member queries via e-

mail, fax or telephone asd requiredManage and resolve complex queries ( ex-gratia applictions)Consult on Healthcare issues relevant to the client (wellness, subsidies, scheme reviewsetc)Conduct member renewals training presentations and one-

on-one sessions as requiredCompile relevant reports detailing planned services and imple,entation and delivery of these planned servicesEnsure Service Level Agreements are in place with clients and these are renewed as and when requiredProvide clients with a personalised executive assistance programmeCompile and deliver presentatins, strategic advice and reports to clientsRoll out and implement projectsAccurately capture all client queries (on-

site, telephonic or e-mail)Keep written records of all client communication and interaction with the stipulated time periodHold strategic relationships with medical scheme administrators' service teamsAssist with putting together strategic reporting templates for consultantsClient Managementbuild effective relationships with clients both internal and external and manage relationships / expectations on an ongoing basisFacilitate the relationship between client and respective medical aid schemeCompliance ManagementComply with all statutory and company regulations to protect clients, and business interested.

Adhere to the Company's operating procedures, contribute to successful auditPeople, Learning and DevelopmentActively monitor own performance and meet individual targets as set out in performance scorecardAcquire and maintain thorough level of product and regulatory knowledge as appropriate to the roleProvide junior staff with guidance on processes and procedures and industry related topics and guidance on escalted issues with training where necessaryCompetency Requirements of the JobHave a good understanding of legislation and regulations that govern the Healthcare environmentMaintain up to date knowledge of current tasksComputer literate, intermediate working knowledge of Microsoft OfficeAble to co-

ordinate tasks and resourcesRequired technical skillstStrong client relationships skills, including written and oral communicationEssential qualificationsMatriculationMust meet Fit and Proper requirements for Representatives as determined by Financial Services BoardFAIS (RE5) registered with the FSBRequired job related experienceMinimum of 3 -

5 years' management experience in a similar role in Employee Benefits or similar environmentBehavioural CompetenciesManaging SelfSelf motivation (take responsibility for own projects and meet tight deadlines, takes responsibility for own career advancement)Communicating information (verbal, report writing and presentations)Buiulds rapportMulti-

taskingUpholds standardsAttention to detailPlanning and organisingCustomer service orientationNumber of people reporting directly into the role : OneEE preferenceR600K TCT

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