Must have Commercial AND Retail Property Management experience.Our client, who specializes in the investment and management of the commercial property market in South Africa, are currently looking for a Commercial Property Portfolio Manager with 5 to 10 years- experience, who can start as soon as possible, or immediately at their offices in Rosebank.
Portfolio Ability : The role / portfolio includes 2 retail properties of 5000m2 and a Residential block with 53 flats in addition to above.
The residential property is managed by 3rd Party but role has an oversight role on the property. 8 Buildings in Commercial Portfolio.
Total Commercial GLA is 25 638m2.Minimum requirements : MatricProperty Management skills5 - 10 years- experience in similar roleAbove experience determines the person is reasonably mature, growing in the role and exhibits energetic, pro-active, team player characteristicsComputer Literate on MDA Property Management SystemMust be very well-spoken and bilingualMUST be able to Important Company extreme pressureDuties include, but are not limited to : Operational Management : - Establish and grow strong tenant relationships in an effort to ease the facilitating and negotiating of the conclusion of lease agreement renewals so as to avoid any vacancies;
Ensure timeous lease renewals and conclusion of lease documentation;- Ensure effective tenant liaison and occupant satisfaction across the portfolio;
The above will be effected through as a minimum, but not limited to, regular quarterly tenant and building monthly visitations;
Ensure tenants are all in possession of a tenant information pack, detailing necessarydetails for security, maintenance and after hoursdetails;
Ensure that Billing queries and requests are resolved and communicated in a timely manner to internal and external parties;
Facilitate discussions with tenants to ensure that they are in compliance with all documentary, financial requirements and comply with required timeframes;
Ensure tenant concerns are addressed within acceptable timeframes;- Utilizing MDA property management system for portfolio management and tenant relationship management to effect the above;
Ensure that the MDA property management system information is accurate and up to date at all times;- Market research and analysis relating to area investigation, competitor analysis, market related rentals, market supply and any other key market indicators;
Identifying and implementation of new procedures to increase efficiency within the organization;- Increasing the effectiveness and efficiency of Support Services through process improvements to each function as well as coordination and communication between functions;
Ensure that all security risk assessments have been updated annually and that the security provider is adhering to the site procedures established;
Maximize property efficiency in line with the group-s objectives;- Involvement in portfolio budgets as regards to the Revenue retention, Expenditure and CAPEX requirements;
Presentation of optimization recommendations;- Promote company within the Region;- Other related duties as assigned.Facilities management : - Ensure the facilities management team has implemented an annual building lifecycle forecasting, and preventative maintenance plans, and ensure compliance with OHS Act requirements for all buildings.
Perform regular minimum monthly physical building inspections to insure smooth functioning and organization of buildings and grounds of the allocated portfolio;
Identify areas requiring maintenance, repairs and general housekeeping and ensure that the works are logged on the ticketing system in accordance with the necessary procedure to be addressed with maintenance, as required for all properties within portfolio;
Drive that the identified and logged defects are resolved timeously;- Ensure that all new tenant inspection forms at commencement of a lease have been completed and filed with the necessary photographic evidence of status of premises at occupation;
Ensure that if and when required, that the tenant inspection forms on termination of a lease, are completed with necessary photographic evidence.
This in order to ensure that tenants exit the premises in accordance with their lease obligations and that the property company does not incur unnecessary expenditure;
The above to have been completed in order to prepare vacant space for prospective tenant showings;- Ensure quarterly OHS assessment for each building in portfolio have been completed and corrective actions are implemented;
Ensure the required indemnity signage is erected at entrance to all buildings within the portfolio;- Ensure fire regulation compliance is maintained at all times;
Work with corporate office to ensure that risk management practices are implemented and followed;- Other related duties as assigned.
General Business : - Maintain a good understanding of the market conditions and trends of commercial property in the country.
Important Company a weekly feedback to the Regional Head of activities.- Prepare annual budgeting for the allocated portfolio.
Any other ad hoc duties as be required.Key performance areas : Lease renewal %.Vacancy and occupancy statistics vs budget.
Lease profile improvements year on year.Portfolio optimisation improvements.Facilities status score in line with requirements.
Customer satisfaction.Task allocation completion within mutually agreed timelines.Key performance indicators : MDA Vacancy Analysis report.
MDA Tenant Letting Activity and Retention Report.MDA Letting Report.Improvement in the portfolio performance.Facilities wellness scorecardTenant satisfaction surveyPlease note : Only shortlisted candidates will be contacted