Key Accounts Sales Consultant
Time Personnel
Johannesburg, South Africa
2d ago
source : Job Placements

REQUIREMENTS :

Matric and experience in a service-related industry, additionally studies highly advantageous

Valid drivers license, clear credit and criminal record ESSENTIAL

A high command of the English language with very good communication and written skills

Very well presented at all times

Ability to travel as required by the company

Computer literate in MS Word, Excel and a quick learner for new programmes

Disciplined, innovative and resourceful with an analytical thought process

DUTIES :

Provide product sales, training and first level technical support to Key Account Customers

Compile and forward quotations, proposals and information packs required by your allocated Key account customers

Attend meetings as per visit schedule - monthly, bi-monthly, quartely, annually

Ensure allocated customers have agreed to any non-standard service levels in writing with completed SLA agreements

Provide customer facing assistance as required by Management

Provide support in the process for renewing customer contacts

Attend weekly internal meetings to discuss outstanding matters or issues

Assist the CRM Administrator to ensure all the regions data and minutes o fmeetins are uploaded timeously

Uploading minute taking at internal and external meetings to the CRM system

Compile training roster for Key Accounts

Interact professionally with customers in person and telephonically

Under the customers needs and provide helpful solutions

Answer queries relating to products and service, including but not limited to sales, product, installations, reports, technical, billing etc.

Direct queries to relevant departments to solve

Compile applicable reports as required

SALARY : R18000, plus Company Car, plus Medical Aid and Incentives based on performance

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