Service Technician Process AnalysersPosition
The technician is required to support all Technical Service Functions in Gauteng and Mpumalanga.
This will include but not limited to Faultfinding / troubleshooting & Repairs on all analyzers.
Maintaining strong customer relations is essential.
Essential Duties and Responsibilities : Ensure services are completed with the highest level of skill Pro-actively uncover additional service work, outside of daily scheduled work Promote service assessments on all supplied products Service products to full working capacity Pro-actively utilize service manuals to maintain best technical practices Maintain accuracy in troubleshooting and faultfinding at all times Provide regular feedback on activities, quotes and orders to customersEnsure all administrative reports are completed in a timeous and accurate manner High efficiency is required turnaround times and in driving technical assessments, improve on customer satisfaction, maximize customer retention and increase profitability.
Grade 12 or equivalent Applicable Technical tertiary qualification At least 5 years experience in a similar position (field work, Replacement of parts, fault finding).
Excellent communication and interpersonal skills Good problem solving skills and ability to trouble shoot Basic understanding of mechanical & electrical drawing skills Remuneration : Depending on experience and qualification a market related package will be offered