Intermediate / Senior Destination Specialist - Cape TownLooking for an experienced Intermediate / Senior Inbound Tour Consultant / Destination Specialist.
Experience required : At least 5 years’ experience as an Inbound Tour ConsultantDestination knowledge of Southern and East AfricaTourplan an advantageDuties would include : Secure business and effectively cost products.
Build up and maintain agent / supplier relationships.Quote and design successful, creative itineraries and proposals for all market related to all groups and FITs.
Negotiate with suppliers for better rates, cancellation policies and FOC’s.Successfully run groups / FIT bookings.Handling the 24hour emergency phone.
Call clients upon arrival in country and check on their wellbeing throughout.Resolve any client issues whilst in country.
Reconcile supplier invoices for processing.Participate in supplier training and workshopsDemonstrate good communication skills and customer care.