Shared DCN (Data Centre & Networks) Manager
Norton Rose Fulbright
5d ago

Shared DCN (Data Centre & Networks) Manager

Global IT Service Delivery (GITSD)

The Function

GITSD Infrastructure is responsible for the design, build and operation of shared IT infrastructure services including all shared and common Data Centre, Networks and End User Computing (EUC) services, policies and standards.

The function works closely with Global CTO and CISO and regional IT to develop and manage the shared Infrastructure service portfolio and global common Infrastructure standards, policies, tools and practices.

GITSD manages cross-regional infrastructure dependencies.


The shared DC&N Manager reports to the Head of GITSD Infrastructure and is responsible for leading the development and operation of globally shared DC&N service portfolio.

This includes all shared & common DC&N elements (e.g. assets, suppliers, policies, controls and processes) across a technology domain including in house and outsourced, physical and virtual Data Centre, server, storage and network services.

This is a global role operating across a matrixed and multi-sourced globally-dispersed organization. The role will ensure services are designed and built to be efficiently operated always-

on’ allowing for out of hours working including International travel as required.

Key Responsibilities :

  • Ensure the effective and efficient operation of all shared DC&N services, owning the service specific operating models and capabilities and integration with wider global and regional service delivery
  • Lead and manage a globally dispersed and matrixed managed delivery capability working closely with global infrastructure service manager to manage key offshore suppliers
  • Develop the internal market for shared DC&N services; work with global and regional teams to drive the development of business cases for new and expanded scope to e.
  • g. reduce cost and risk and improve business integration.

  • Work alongside global CTO, projects, service design and transition to drive key DC&N service transformation initiatives e.
  • g. dc modernisation, cloud adoption, SD networking etc

  • Work closely with CISO function to ensure and allow the transparent assurance of the optimised security profile for the shared DC&N service including support of security transformation initiatives
  • Build and leverage strategic relationships with 3rd party suppliers ensuring a leading understanding of DC&N technology and service opportunities
  • Work closely with service consumers including GPMS, CMI to own and manage infrastructure capacity and demand and the asset maintenance and refresh plan and budget
  • Develop and maintain a strong understanding of DC&N technologies, services and capabilities deployed within the firm
  • Work alongside global ITSM to Ensure global DC&N services meet their SLA targets and the expectations of the business
  • Provide a level of technical expertise and consultation at various management levels across the organisation
  • Skills and Experience Required :

  • Extensive experience of transforming and managing global DC&N technologies and services including migrations to public and private cloud based services (eg AWS, Azure);
  • adoption of SD network services (eg SD WAN, cloud based security)

  • Strong planning, communications, and stakeholder management experience
  • Able to demonstrate the ability to build and leverage strong relationships with 3rd parties
  • Proven experience of managing outsourced IT supplier performance
  • Budgetary experience coupled with demonstrable commercial awareness
  • Experience of large scale infrastructure change, business change, integration or merger an advantage
  • In depth technical knowledge of all aspects of infrastructure engineering including : Wintel / Linux servers; backup / storage technologies;
  • converged systems; network ecosystems; enterprise security

    Competencies :

  • Demonstrable ability to build trust and strong cross-functional relationships at all levels across a global organisation to achieve common goals
  • Ability to mobilise, manage, and motivate a globally distributed multi-sourced team within an organisation that is experiencing consistent growth and change
  • Strategic acumen and problem solving skills with the ability to turn findings into executable plans
  • Diversity and Inclusion

    At Norton Rose Fulbright we value difference and promote a culture of respect for each individual. We encourage workforce diversity in all aspects and at all levels and in doing so create an environment where everyone can realise their full potential and career ambitions on the basis of merit and skill.

    To find out more about Diversity and Inclusion at Norton Rose Fulbright please click on the following link

    Norton Rose Fulbright

    Norton Rose Fulbright is a global law firm. We provide the world’s pre-eminent corporations and financial institutions with a full business law service.

    We have more than 3800 lawyers based in over 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

  • Recognized for our industry focus, we are strong across all the key industry sectors : financial institutions; energy; infrastructure, mining and commodities;
  • transport; technology and innovation; and life sciences and healthcare.

    Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

    Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP, Norton Rose Fulbright South Africa Inc and Norton Rose Fulbright US LLP, each of which is a separate legal entity, are members ( the Norton Rose Fulbright members’) of Norton Rose Fulbright Verein, a Swiss Verein.

    Norton Rose Fulbright Verein helps coordinate the activities of the Norton Rose Fulbright members but does not itself provide legal services to clients.

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