Technical Support Agent
Dante
Cape Town, Western Cape, ZA
5d ago
source : Latest Jobs
  • Minimum requirements :
  • 24 / 7 - TECHNICAL SUPPORT AGENT
  • IT Support and Call Centre Experience
  • A+ or N+ or MCSE or relevant IT Technical qualification
  • Fluency in English and any other language
  • Technical trouble shooting experience
  • Effective management of customer faults and queries via CRM systems
  • Must be able to multi-task, using multiple systems and contact centre applications simultaneously
  • Ability to negotiate and gain commitment
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