Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda.
If you have a passion for delivering every guest a personalized service experience and desire to be part of the Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! Ensure staff is working together as a team.
Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met.
Respond to and try to fulfill any special banquet event arrangements. Set up banquet area / room, ensuring cleanliness and proper set up of furniture / equipment.
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect.
Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps.
Move up and down stairs and / or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.