Our Client based in Cape Town seeks to employ a Technical Infrastructure Manager to join their organisation. The 'Technical Infrastructure Manager' position is a hands-
on technical / management role. The job is to plan, direct and design Organisation IT infrastructure while simultaneously managing the IT team responsible for maintaining that infrastructure.
The Infrastructure Manager is responsible for : Managing all IT Infrastructure / technologies across all sites Developing and establishing IT infrastructure standards and procedures.
Managing IT infrastructure personnel. Frequently collaborate with colleagues in different departments. Organize projects related to computer network infrastructures.
Analysis, design, deployment, and operations of IT Infrastructure software and hardware systems supporting the business.
This position will work closely with the IT management team and business units to ensure alignment with the Company's objectives.
IT Security KEY PERFORMANCE AREAS : These responsibilities have been split into primary and secondary requirements based on importance of the role.
PRIMARY - Maintain and develop the IT Infrastructure and its related processes, policies and procedures. - Ensure the capacity and availability of business systems are managed, maintained and continuously improved.
Assist in management and expansion of the corporate storage infrastructure. - Support of design and expansion of data archiving systems.
Manage the day-to-day operations of the IT infrastructure services including system uptime, reporting service levels, defining and tracking -
Assist partner to maintain strict controls on data / system backups and recoverability. - Ensures high availability of critical business systems hosted by the Company.
Provide relevant metrics and status to management : - Manage overall capacity utilization of the server room, ups and generator hardware environment ensuring it is optimized to meet business requirements.
Develop, implement, and maintain processes and procedures (SOP's). - Managing, training and developing staff, ensuring high levels of employee engagement and the opportunity for upward growth with increased responsibility -
Prepare cost estimates of IT infrastructure / budgets. - Be "on-call" for systems emergencies such as severe weather, power outages, and hardware / software failures -
Researching and recommending improvements to current processes and procedures and providing input on global - Take ownership of Infrastructure projects and manage resources and delivery.
APPLICABLE WORK EXPERIENCE : - Microsoft Core Infrastructure - Highly developed analytical skills and be a strong troubleshooter.
Expert working knowledge of major networking components, network operating systems, network protocols, Firewall technology and services (DHCP, DNS, etc.
ADVANTAGEOUS : - Experience of Skype for Business including enterprise voice features or similar Unified Communications -
Access control Systems & Hardware - Endpoint management (ESET) - Backup Solutions (CommVault) - CCTV Surveillance systems - ITIL (IT Service Management)