Implement defined standards; policies and procedures in line with TIA, ISO methodologies.
Maintain a comprehensive capacity plan for Teraco. This includes, but is not limited to, power, space and cooling.
Work with third party vendors and suppliers to ensure acceptable service levels are met and necessary services are performed, and to be informed of latest changes and improvements in the data centre market segment.
Respond to and perform miscellaneous duties as directed by management. o Interact with all areas of the Teraco business.
Assisting ensuring consistent optimization of all systems (hardware & software) to achieve business target
Apply project management principles for all internal and external projects. o Project manage customer projects.
Project manage capex projects for Teraco.
Maintain continuous uptime status by applying, amongst other things, standards, guidelines and processes.
Control and keep cabling, environmental monitoring and access control in a sound working order.
Coordinate carrier and customer deployments and installations. o Skills transfer and training sessions.
Ensure process implementation and operation thereof are coordinated across all Segments. Assist with developing business cases.
Develop Standards and implement best practice guidelines.
Provide support and assistance to the business.
General reports on all aspects of environmental utilities, access control, tickets logged, incidents and any information as required by management.
Stay abreast with current technology changes and product enhancements
Provide accurate capacity planning and utilization reports
Complete Projects in time, on budget and according to Teraco quality standards.
Oversee project build, ensuring standards and qualities are applied in accordance with Teraco standards
Standards and guideline certification
Assist with complex challenges such as hot spots and or power spikes.
Assist sales on a technical level.
Adhering to ticket response times.
Report on project tasks.
Control incidents in workplace
Ensure that all control measures are implemented and maintained
Active listening ability to understand requirements.
Ability to communicate in English.
Ability to work independently and in a team.
Conducts self professionally, exhibits high levels of tolerance and patience.
Responsible for continued learning and self-development.
Air conditioning operations.
Safety Risk Assessment
Display screen equipment, i.e. PC screen and peripherals. We need to look at seat height, screen height, chair ergonomics, screen glare
MSDS- material safety data sheets, H&S documentation for all chemicals and harmful substances
Slips and trips
Aware of responsibilities under the Health and Safety act