Back Office Engineer
Bytes System Integration
Johannesburg North, South Africa
1d ago

Job Description : JOB SPECIFICATIONS

JOB SPECIFICATIONS

Job Function : Provide day-to-day hands-on administration and management of the supported infrastructure, servers, storage and application systems for Barloworld.

Job Requirements : Responsibilities :

Responsibilities :

Regular duties will include :

  • Troubleshoot, manage and resolve back office calls.
  • Manage and maintain physical and virtual infrastructure.
  • Ensure that daily tasks / check lists are completed.
  • Provide 2nd line server support as required.
  • Administrate the virtual application environment (Citrix, Hyper-V and VMWare).
  • Administrate and troubleshoot Active Directory and Security related incidents and requests.
  • Capacity management and planning.
  • Application of change controls for all planned and unplanned events / upgrades to operational environment.
  • Working to proactively improve the operational environment on a continual basis.
  • Working effectively as part of a team and support over all team goals.
  • Must be able to work with Executives, Management and other IT teams
  • Education Required : Essential

  • Matric,
  • MCSE (2012 and greater) Experience Required : Essential
  • 4 years in a similar role
  • Windows System Administration 4 years
  • VMWare Infrastructure Administration 4 years
  • Storage and Switching Management 4 years
  • Citrix Administration 4 Years Essential Competencies :
  • Self-motivated and disciplined to work on their own and with Team
  • Strong communication skills
  • Flexible to work with a wide variety of technology
  • Methodical troubleshooting
  • Ability to plan ahead and execute on time
  • Ability to work in a structured, process-driven environment.
  • Ability to effectively communicate in oral and written form with technical and non-technical personnel.
  • Ability to work in a high-pressure environment.
  • Ability to meet tight deadlines.
  • Shows the attitude of a strong team player
  • Demonstrates an eagerness to embrace change
  • Driver’s license is required as well as limited travel to remote sites if required.
  • Advantageous Competencies :

  • Virtualisation Technologies (VMware and Hyper-V)
  • Storage (NetApp, DellEMC, Nimble, HP)
  • Capacity Planning and Management
  • Symantec Backup Exec / NetBackup
  • An understanding of complex IT operational and service delivery environments
  • Exchange
  • Lync / Skype for Business
  • Citrix
  • TMG or equivalent reverse proxies.
  • SharePoint
  • Additional Requirements :

    Additional Comments :

    Completed by : Graeme Roos Date : 16 / 09 / 2019 Time : This document needs be completed when requesting for a position to be filled.

    Conditions of employment must be discussed and approved prior to communication with the prospective employee

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