Excellent opportunity in a well-established Telecommunications Company. Provide effective and efficient 1st level response fault / ticket and management for this company external and internal customers, log tickets and resolve 1st level issues and escalate issues to T2 Support Engineers.
High school gradutate CompTIA A+, N+ and / or any other similar IT qualification 1-3 years experience in the Internet service Provider Industry 1-3 years experience in Desktop support.
NTCNA MikroTik Customer service skills IT and Networking Good understanding of TCP IP model
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