Personal Loans Consultant - Req Sales and ServicesLocationClosing DateJob FamilySales and ServicesCareer StreamSalesLeadership PipelineManage Self TechnicalFAIS AffectedFAIS Affected - YesJob PurposeTo retain, maintain and increase Nedbank's client base through relevant need-based selling and servicing of financial products and services to the In-Retailer market segment.
Job ResponsibilitiesDeliver on agreed sales and service opportunities by selling Nedbank products in identified In-retailer stores and communities (i.
e. Boxer and Personal Loans).Accept and implement advice to fulfill on sales opportunities and through involving local the community.
Understand and meet the In-retailer market client need through conducting client needs-based analysis aligned to Nedbank procedures and the FAIS Act.
Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.
Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreements.
Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.
Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
Manage risk by meeting technical, company standards, practices and resource management (e.g. ultraviolet lights to identify false identity documents).
Comply with risk standards, monitor and ensure corrective action taken.Resolve challenges in community sales areas through following managerial escalation channels and by maintaining a client centric approach.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Support the achievement of the business strategy, objectives and values.Stay abreast of developments in field of expertise.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities.Contribute to the Nedbank Culture building initiatives (e.
g. staff surveys etc.).Participate and support corporate responsibility initiatives for the achievement of business strategy.
Seek opportunities to improve business processes, models and systems though agile thinking.Minimum Experience Level1-2 years experience in a customer service and / or sales environment, in a financial institutionPreferred QualificationDiploma or Degree in Finance or FAIS-related qualification.
Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificateAdvanced Diplomas / National 1st DegreesType of ExposureWorking with a group to identify alternative solutions to a problemManaging conflict situationsCommunicating internallyChecking accuracy of reports and recordsBuilding and maintaining effective relationships externally and internallyManaging customer expectationsInteracting with diverse peopleInteracting with external clientsWorking in a fast passed environmentWorking in a teamTechnical / Professional KnowledgeBusiness writing skillsCluster Specific Operational KnowledgeBusiness terms and definitionsGovernance, Risk and ControlsAdministrative procedures and systemsData analysisRelevant software and systems knowledgeBanking knowledgeBanking proceduresRelevant regulatory knowledgeBehavioural CompetenciesSustaining Customer SatisfactionBuilding Trusting RelationshipsDriving for ResultsPlanning and OrganizingBuilding NetworksQualifying SalesSales PersuasionTargeting Sales OpportunitiesEE StatementPreference will be given to candidates from the underrepresented groupsPlease contact the Nedbank Recruiting Team at Please contact the Nedbank Recruiting Team at