Retail Customer Service Advisors Needed
Capita
Cape Town
6h ago

Retail Customer Service Advisors Needed

  • Cape Town
  • Capita SA, part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual / s who are ready to provide exceptional customer experiences.
  • We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele.

    Join the winning team, we offer full training and a host of other great benefits!

    Job title :

    Retail Customer Service Advisors Needed

    Job Description :

    Knowledge and Experience

    MatricEnglish as a first languageA clear credit and criminal recordA minimum of 6 months unbroken Call Centre Customer Service ExperienceOR 12 months High End Retail experienceAbility to speak, read and write fluently in EnglishCustomer focusedAn enthusiastic, positive and motivated outlookGood communication skills both written and verbalBoth customer and quality focusedPrevious experience of dealing with customers via telephoneWork towards individual and team targets

    Monthly basic salary + Shift Allowance

    Performance incentive (based on KPI’s)

    Baseline Staff benefits :

    Free Transport is provided and is available for shifts that end at 7pm onwards.

    Free Medical Aid (Primary Care) is provided.

    Location : Cape Town

    Time Type : Full time

    Contract Type : Permanent

    Permanent

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