Principal Technical Consultant
SunGard
Sandton, ZA
5d ago

Position Responsibilities / Requirements

We are searching for candidates who have extensive exposure to Windows based applications, Microsoft SQL Server and Sybase databases.

Technical training will be given on all the required components but candidates must be self-motivated and able to work in a team environment.

The candidate should have a keen interest both in the financial markets and in software for trading and risk management.

You should have a degree in Engineering or Computer Sciences and a minimum of 5 years of experience in the financial sector, software industry or in a financial software technical support environment.

Key Duties :

  • Provide software configuration services to FIS clients
  • Troubleshoot production system issues
  • Manage interfaces and automated process failures
  • Apply patches and upgrades to customer systems
  • Contribute to systems architecture planning sessions
  • Documentation of systems, controls and monitoring
  • Backup and restore of customer databases
  • Responsible for the system health from an application / server / network / connectivity / scheduled jobs / data maintenance / DR / running and monitoring of interfaces perspective.
  • Oversee the physical landscape including servers, clustering, backup, automated restores of test environments, installation and configuration of software components, automated deployment of changes, mapped network drives for report delivery, FTP, connectivity and feeds for test environments, monitoring of system health, performance, memory usage, disk space, log files.
  • Design processes and systems to quickly identify, investigate and solve production issues.
  • Build good relationships and processes for interacting with other application support teams in the bank.
  • Analysing current systems and data to identify and understand new requirements, recognising the need for system enhancements or modifications if necessary.
  • Refining the customer requirements in detail, document and present back to the client for final approval.
  • Installing, configuring, customizing, testing and analysing various Front Arena components taking into account the interaction between components, the clients architectural landscape, system performance and data maintenance.
  • Essential background :

  • In-depth knowledge of Microsoft / Unix / Solaris / Linux Servers
  • In-depth knowledge of database technologies (SQL / Sybase)
  • Basic scripting abilities
  • Desirable background :

  • Previous experience as an analyst programmer or developer
  • Knowledge of IP-based networks
  • Database Performance optimisation techniques
  • Knowledge of Financial Services
  • Working understanding of Capital Markets instruments both listed and OTC
  • Basic programming experience
  • Business application support
  • Problem management - liaising with relevant parties to achieve a resolution
  • On-site experience from working in a technical role in financial software implementation projects.
  • An overview knowledge of Front Arena
  • Knowledge of C / C++, Sybase, SQL Server and Python
  • Supporting Skills Required :

  • Problem-solving skills, willingness for hands-on work and knowledge striving
  • Structure, organisational and administrative skills
  • Stress tolerance, service-mindedness and teamwork orientation
  • Good presentation and communication skills
  • Fluency in English, both verbal and written
  • Negotiation skills and an ability to handle customer relations in a professional way
  • Ability to interact with people at different levels within an organization
  • In line with the Company’s Employment Equity targets and Transformation goals, preference will be given to candidates from the Designated Groups

    FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-

    keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe.

    FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

    For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    The EEO is the Law poster is available here and here

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

    However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

    All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

    FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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