Product and Contracting Specialist FIT, Africa
Apply for this position Department : Product Location : Cape Town , South Africa
Reporting to the Product and Contracting Manager, Africa the Product and Contracting Specialist, FIT, Africa is responsible for the sourcing, securing and reviewing of our vendor contracts for the FIT market with a focus on cost, service quality, opportunity and growing our offering.
This will involve ensuring G maintains it’s competitive advantage, by executing on a contracting strategy that is aligned to G’s organisational and regional goals.
Additionally, the Specialist is responsible for loading and updating all tour cost and contracts in the system. To be successful in this role one must be able to effectively partner and maintain consistent communication with all stakeholders, internally and externally, to ensure the objectives of the region are achieved
Executing on a regional buying strategy in order to assist the team in meeting their objectives
Growing relationships with existing vendors and sourcing new vendors as required for company growth of the FIT market
Negotiating vendor contracts with the aim of maximising FIT trip profitability
Communicating results (costs and cost estimates) to appropriate teams to meet deadlines as needed
Build services in the system as requested by Product and Ops, update service cost and details.
Loading all tour contracts and service cost into the system.
Encouraging and promoting our social enterprise purpose through our vendor engagement
Ensuring G Adventures is a preferred customer among our vendors
Using strong vendor relationships to encourage new ideas and innovative solutions to challenges in the FIT market.
Establishing and maintaining vendor management system reporting
Following contracting processes globally that are both consistent and meet G’s standard of ethics
Ensuring contracts are effectively processed using internal software
Maintaining the central depository of FIT contracts and services for all end users to access efficiently
Monitoring customer feedback and vendor SOP’s to ensure contracted services are meeting expectations
Maintaining awareness of competitive marketplace via vendor relationships and market intelligence
Leading and managing the Quality Assurance Audits (QAA) for the region
Ensuring updated costs for coming year are received, negotiated and contracted for brochure
Leading special projects and negotiations, as assigned by Head Office
Ensure budgets are properly updated in a timely fashion
Other duties and responsibilities as assigned
2- 4 years or more of relevant travel experience
Superior knowledge of the region and tourism market
Superior negotiation skills with demonstrated working experience
Experience with the buying cycle and process
Knowledge of vendor management system and process
Advanced communication skills, both oral and written
Exceptional customer service and communication skills
Proven experience in administrative and management skills
Enthusiastic attitude with the drive to embrace and lead change as the company launches new initiatives
Advanced English and second language applicable to the region (written and oral) an asset
Intermediate to advanced knowledge of Microsoft Word & Excel and ability to learn in house software
Able and willing to travel as role necessitates, including regularly scheduled visits to Head Office
If you have what it takes and want to join an innovative company with the most creative travel product on Earth then apply now!
To apply you must hold appropriate citizenship or documents permitting you to reside and work in South Africa.
We thank all candidates for their interest however only those selected for an interview will be contacted.
Apply for this position