Legal And Compliance Administrator Legal Administrator (Insurance)Assist in managing the legal and compliance risk across the different licenses Client relationship management (internal and external)Reporting to the Legal and Compliance Specialist who in turn reports to the Head of OperationsLiaison with all internal and external service providers Team focusedPolicy wording and Communication templatesAssist with maintaining of all policy documentation : Master policiesPolicy schedulesPolicy endorsementsReview communication templates and disclosures : Internal and external communication i.e.
letters, fact sheetsDisclosure documents to ensure compliance with relevant legislationUtilise the Communication Framework and Purple ConnexionMaintain the complaints register across the business (including outsourced partners)Liaising with relevant parties to resolve complaintsAssist with the reporting on claimsCoordinate the ex-
gratia processAssist with the recording of ex-gratia claimsAssist with the reporting on ex-gratia claimsLiaising effectively with all internal clients (Legal, Compliance, Forensics, Internal Audit, etc.
Liaising effectively with all external clients (policyholders, insurers, outsourced partners, intermediaries)Attend meetings with various stakeholdersAccurate filing and record keepingAd-
hoc projects and general business assistanceMaintain acceptable level of competence through on-going trainingAssist with training on relevant legal and compliance mattersAssist with sharing legal and compliance information to the businessLLB Degree (preferable) or similar tertiary qualification, otherwise in their third year of studying towards an LLBGood understanding of financial industry specifically insuranceMicrosoft IT Skills, i.e.
Outlook, Excel and Word are mandatory at an advanced level, PowerPoint advantageous