Senior IT Engineer
Numata Business IT
Johannesburg, GP, South Africa
5d ago

Duties & Responsibilities

  • Ensure that assigned projects are delivered on-time, within scope and within budget in collaboration with the Project Manager.
  • Participate on a team designing, building and / or testing infrastructure and cloud infrastructure focused solutions.
  • Implementation of
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Conduct internal hand-over and closure meetings of completed projects.
  • Work with the Professional Services team in implementing and installing infrastructure upgrades / refreshes.
  • Provide project implementation support onsite and / or via remote access.
  • Report and escalate issues to management as needed.
  • Manage project communication with the client and all relevant stakeholders.
  • Perform risk identification and control to minimize project risks
  • Collaboration Technologies
  • Microsoft Single Sign On
  • Cloud Storage
  • Virtualization Technologies
  • Cloud Computing
  • Collaborate with fellow Team Members to improve implementation and configuration of Professional Service processes.
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
  • Identify and resolve issues related to activation and implementation.
  • Provide highly responsive customer service and maintain high levels of satisfaction.
  • Ensure that you submit detailed timesheets for billing and resource utilization monitoring.
  • Ensure that the Knowledgebase and CRM are updated during and upon completion of projects.
  • Desired Experience & Qualification

    Degree / Diploma in field of study and / or 4 years relevant experience

    Package & Remuneration

  • Basic Salary
  • Medical Insurance
  • Funeral Cover
  • Life cover on Death and Disability
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