Data Centre Maintenance Technician
Internet Solutions
Johannesburg, South Africa
8d ago

Data Centre Technician

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

Internet Solutions (IS) is a Pan-African telecoms service provider to public and private sector organisations that have, or want to establish a presence on the African continent.

We have been providing innovative end-to-end telco solutions and related services for more than 20 years.

Today, IS is at the forefront of Internet Protocol-based technologies and we build solutions and services tailored to the increasingly complex demands of organisations across the enterprise, public sector, global carrier and growing small-

to-medium business sectors. We serve multiple sectors through a number of brands, including IS, Ignite, VAST, ContinuitySA, MWEB, AlwaysOn, Synaq and Antfarm.

As a wholly owned subsidiary of the Dimension Data Group and part of NTT, IS leverages its infrastructure and global footprint to support organisations with the rapid deployment of emerging technologies.

Want to be part of our team?

Do you want to be the person who exceeds your potential?

If you have a desire to succeed and drive your own career, Internet Solutions offers you the opportunity to make that happen.

Internet Solutions (IS) is South Africa’s most established and experienced Converged Communications Service Provider. Since 1993 IS have been providing end-

to-end connectivity solutions and related services across the African continent. Internet Solutions is now also able to provide specific infrastructure facilities to customers, having received a full Electronic Communications Network Service (ECNS) license in 2009.

What you'll be doing

We are currently looking for a Data Centre Maintenance Technician whose sole responsibility will be maintaining all Data Centre Facilities and ensuring a 24 / 7 service offering within Internet Solutions Data Centres (IS IDC’s).

What we expect you to do

Daily inspections of all Data Centre Facilities, this includes :

  • Fire System
  • Air Conditioning
  • Electrical Distribution
  • CCTV
  • General DC Housekeeping
  • Logging of calls to suppliers and vendors when incidents are identified, ensure all incidents are resolved within SLA
  • Administration of service sheets, job cards , monthly reports
  • Implement and enforce formal Data Centre policies and procedures
  • Provide high quality access control support and facilitate the IDC experience with clients within IS Data Centres
  • Ensure the security and safety of clients and equipment within the IDCs
  • Operate and engage with internal IS systems and technologies to drive service delivery.
  • Attend training that has been scheduled, and successfully complete the assessments that accompany it.
  • Here's what we are looking for in candidates for this job

    Skills :

  • Technical competency with Data Centre Facilities (Generator, UPS, A / C, Electrical)
  • Excellent communication skills (verbal and written)
  • Excellent telephone etiquette
  • Well developed and practiced customer service mentality
  • Manage supplier relationships
  • Prioritisation skills
  • Logical problem solving
  • Key requirements :

  • Matric / Grade 12 or O and A Levels is a prerequisite
  • CDCP or Higher advantageous
  • Wiremans and / or electrical certification advantageous
  • Must have reliable own transport - Prerequisite
  • Must be willing to travel between all IS IDC locations
  • Must be willing to work overtime and weekends
  • Apply
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