Sunninghill, Johannesburg: DEBT RECOVERY SPECIALIST
Cora ONeil Recruitment Agency
Johannesburg, South Africa
1d ago
source : Job Placements

Sunninghill, Johannesburg : DEBT RECOVERY SPECIALIST

Job Purpose : Provide support to Credit Risk Advisors and team, in order to improve customer cashflow and minimize risk by proactively recovering any outstanding debt, using a variety of approaches and keeping customer informed throughout the process.

Minimum Requirements :

  • Presentable and professional (female preferred)
  • Fully bilingual with excellent English proficiency
  • Matric / Grade 12
  • Financial / Legal Qualification advantageous
  • 1 to 3 years experience in full Debt Collection (not Call Centre Debt Collection) or full Credit Control
  • Experience in legal environment advantageous / preferred
  • Knowledge of legal process regarding Debt Recovery
  • Good problem solving and conflict handling skills
  • Resilient and tenacious, self-motivated with attention to detail
  • Ability to deal with pressure
  • Good communication & negotiation skills
  • Persuasive, persistent and firm
  • Computer literate MS Office (Word, Excel, PowerPoint and Outlook) (M-Files proficiency advantageous)
  • Stable employment record
  • Contactable References
  • To start as soon as possible
  • 3 months probation period applies
  • Duties :

  • Full Debt Recovery functions for Insurers and Ad-Hoc Collections
  • Support Credit Risk Advisor with Personal Assistant duties
  • Achieve debt collection targets
  • Drafting of legal documents
  • Provide timeous and accurate reports, both internal and external
  • Deliver results as per individual KPIs.
  • Administrative duties (Receives, analyses, and documents all written and verbal communication and correspondence on a timely basis in order to keep relevant audience up to date)
  • Understanding of M-files and utilizing functions (pulling reports, capturing payments and payment schedules, generating documents, searching etc.)
  • Utilise M-files for reminders, updates, correspondence, reports, assigning tasks and tracking workflows
  • Keep Credit manager abreast of progress
  • Manage and maintain collection matters for retainer and ad-hoc collection clients
  • Obtain LAA (Legal Action Advice) form with indemnity to list plus a copy of Sale Agreement, Statement, Security Documents etc.
  • Load matter onto M-Files, saving supporting documentation accordingly
  • Contact Debtor telephonically, establishing status of debt and ability to pay and record interaction
  • Follow proactive debt recovery processes and approaches to obtain payment
  • Secure Acknowledgement of Correctness of Account or Acknowledgement of Debt, as applicable.
  • Keep collection notes updated with details from telephonic conversations, e-mail correspondence, actions taken or followed, payment schedules or payments received
  • Attend to formal attorney handover ensuring supporting documentation is provided with the handover
  • Liaise and obtain regular updates from Attorneys, Credit Insurers, Liquidators and Business Rescue Practitioners.
  • Keep Credit Risk Advisors and Clients abreast of progress.
  • Salary : R 12 400.00 gross CTC (not negotiable)

    Benefits after 3 months probation : RA, Group Life, Medical Aid, commission)

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form