Minimum Grade 12 with relevant tertiary qualification in the IT Field
IBM Tivoli Qualification
Minimum 5 - 6 years in Systems administration role
Minimum 2 -4 years backup administrator position
IBM Systems and Server architecture
IBM tape library architecture
IBM Tivoli Storage manager
Azure cloud backups
Backup designs, concepts and architecture
Disaster Recovery and Business Continuity
Backup administrator Engineering and Provisioning
Engineering of Backup related solutions for various project and operational needs.
Install new / rebuild existing systems and configure hardware, peripherals, services, settings, directories, storage, etc.
in accordance with standards and project / operational requirements.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for backup administration tasks.
Identify approaches that leverage our resources and provide economies of scale.
Operations and Support
Perform daily system monitoring, verifying the integrity and availability of all data, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Perform regular Restore tests to ensure business critical data can be recovered.
Create, change, and maintain storage pools, management classes and retention periods as required.
Provide Tier III / other support per request from various departments and business units. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted business units and / or departments.
Apply System patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure / add new backup services as necessary.
Upgrade and configure backup system software that protects Netcare infrastructure or applications as per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Maintain data centre environmental and monitoring equipment for all backup systems.
Interfaces with Information Management Team and IT Technical team to define and create infrastructure services and solutions in line with business requirements
Interface with 3rd party vendors to ensure operations conform to best practice and industry standards.
Perform operations as part of the technical Infrastructure team
Mentor and involve junior team members and provide in house training as required.
Develop "personal development plan". Short, medium and long Term.
Manage personal KPI''s in accordance with company policy and performance management guidelines.
Ensure that the Infrastructure team meets the agreed incident, problem and service level agreements.
Adhere to team plans for Projects as required, manage own deliverables and timeframes to ensure that the team deliver to committed tasks and projects deadlines.
Ensure that the required modifications are made to designs, configurations and architecture of existing infrastructure to ensure optimum use of all hardware and software resources.
Conduct regular reviews and revisions of the Capacity Plan, in line with the organisations business planning cycle, identifying current usage and forecast requirements during the period covered by the plan
Proactively improving service availability wherever possible, and optimising the availability of the IT
Infrastructure to deliver cost-effective improvements that deliver tangible benefits to the business.
Research knowledge of future demand for IT services and predict the effects of demand on performance service levels.
Provide direction for future capacity requirements based on business plans, usage trends, sizing of new services, etc.