takealot.com, a leading South African online retailer, is looking for a highly talented DC Operations Trainer to join our team in Cape Town and Johannesburg.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.
We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the DC Project Manager.
Your responsibilities may include :
Leads operations training for new and current employees
Tracks employee progress and assists in analyzing training program effectiveness
Collaborate with the DC leadership team to identify staff training and development needs for improved performance and provide resources and training to meet those needs.
Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
Conduct on-the-job training and employee orientation including Safety Methods Training and Production Standards for company employees in the Operations department
Demonstrate, train and enforce Operational Best Practices
Assist supervisors and management staff with people development.
Identify areas that need the most improvement and report to supervisor for quality enhancement
Drive and implement a multi skilling program
Assist with annual performance review
Assist in rolling-our the company training program ( my academy)
Ensure SOP are adhered to
Routinely audit Operational SOP
Develop training material for new equipment and processes
Train and support the understanding of operational KPI
Works on ad hoc projects and events.
Preparation of management reports
Collaborate with project and operations managers
Attributes required :
Solutions-oriented, can-do attitude; self-motivated
Excellent communication skills, both written and spoken
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Experience in the management of staff
Strong administration skills
Computer Literate (Intermediate to Advance Excel skills, PowerPoint presentations skills, MS Word, Microsoft Outlook and Microsoft Project Management)
Degree / Diploma in HR / Supply Chain / Operations management / Industrial engineering
3-5 years field experience in staff training / staff development
Experience in BEST OPERATING PRACTICES
Experience in Continuous improvement / Six Sigma
Strong People management affinity
Full understanding of a WCS, the application, troubleshoot, problems
T he Environment :
takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.
com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback / new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who :
is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial , thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.