EHOD: International Brand & Comms
Johannesburg, Gauteng, South Africa
12d ago

Vodacom is a Leading African Mobile communicationcompany providing wider range of communication services including mobile voice,messaging, data and converged services to over 73.

6 million customers. From our roots in South Africa, we have grownour mobile network business to include operations in Tanzania, DRC, Mozambiqueand Lesotho.

The mobile networks cover a total population of approximately 200million people. Through Vodacom BusinessAfrica (VBA) we also offer business managed services to enterprises in over 40countries across the continent.

Vodafoneis the majority shareholder of Vodacom and has a 65% share.

We’re at our best when we lead and over the past 20years, as the Company that pioneered mobile in South Africa, Vodacom hasachieved a remarkable list of firsts.

We’re immensely proud to be a leader in our field and are 100% committedto continue trailblazing.

  • We employ individuals who areas passionate about customers as we are. We are truly Customer Obsessed whichmeans that we are passionate about exceeding customer expectations;
  • workrelentlessly to really understand the customer; look at decisions through thecustomer’s eyes and take personal accountability for the customer experience.

    We have the below vacancy available in our Organisation :

    The F Band EHOD : International Brand & Comms role isbased within ConsumerBusiness Unit.

    The role of the EHOD : International Brand & Comms isto strategically lead Brand Communications, Research Insights and SegmentMarketing for the International OPCOS of the Vodacom Group across CBU, EBU andMpesa.

    Your responsibilities will include :

    Brand Communications :

  • Develop with the markets the Brand MarketingCommunications strategy
  • Manage digital brand marketing and related trainingto upskill the brand community
  • Champion and be the guardian of the global brand& digital governance and policy
  • Champion & guardian CI (incl. events,sponsorship, retail, OOH etc.) and enterprise guidelines
  • Responsible for all brand communication andreporting into the global brand team
  • Customer Research and Insights :

  • Manage and guide the markets with customer insightsand market research projects
  • Support and manage on-going brand tracking ( Brandequity, Communications evaluations and concept testing)
  • Drive market sizing and opportunity testing for themarkets
  • Segment Marketing :

  • Develop with the markets their segment marketingstrategy in support of company priorities & strategy.
  • Align segment initiatives (including product plans)with brand and commercial priorities.
  • Drive cross-functional execution of the segmentplans.
  • Coordinate best practise sharing sessions acrossmarkets and the reporting of performance into the Segment AU centre (globaloffice).
  • The ideal candidate for this role will have :

  • Matric (essential).
  • A degree in Commerce,Marketing or any related field of study with a strong requirement for criticalthinking and commercial execution (essential).
  • Post-graduate qualification(advantageous).
  • 8 10 Years of progressiveexperience in Marketing.
  • 5 Years’ experience in aleadership / supervisory role.
  • In additionto the details listed above, the ideal candidate will have an in depthknowledge and understanding by driving :

  • Longterm Brand Equity Building BMS : Consideration for users and non-users.NPS,Share
  • ShortTerm Demand Creation revenue, profit
  • MaximiseReturn on Publicity Investment.
  • Provenmanagement experience within a marketing team
  • Excellentcommunication skills
  • Theability to communicate across all levels of an organisation
  • ProvenStrategic approach to the development of business relationships
  • DriveENPS, Market Share and Revenue growth
  • The base location for this role is Midrand, Commercial Park.

    The Company’s approved Employment Equity Plan andTargets will be considered as part of the recruitment process. As an EqualOpportunities employer, we actively encourage and welcome people with variousdisabilities to apply.

    Vodacom is committed to an organisational culturethat recognises, appreciates and values diversity & inclusion.

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