See yourself being part of a large, transformational change? This could be the role for you!
Iress is continuing to hire for roles during Covid-19 with all interviewing and on-boarding done virtually. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Who we are
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.
From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.
Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.
To help drive quality outcomes for Iress clients and enable engineering teams by providing capabilities focused on the support and reliability of Iress software.
The role ensures both engineering and operationally focused teams work seamlessly as one combined, end-2-end product engineering team.
The role must demonstrate an ability to work with a large global product engineering team supporting a complex mix of software, clients and delivery outcomes.
The role requires an ability to work with a diverse range of internal and external technical & engineering teams, to ensure a highly reliable, automated product engineering & operational capability exists.
What you will be doing
Contribute, support and deliver the strategic vision set for support and reliability engineering with a strong focus on enabling speed, scale and quality, supporting Iress engineering delivery teams.
Delivers a global alignment of infrastructure, delivery and platform technology across Iress.
Coaching of Service Reliability Engineering leads.
In conjunction with engineering capability, leads a transformation in how people work within and across teams.
Ensure services provided extend engineering teams through to production, enabling speed and scale globally.
Leads and drives automation throughout operational engineering activities and roles to remove hands-on work, driving an effective efficiency outcome.
Ensures existing clients and solutions continue to operate effectively.
Takes a leading role in moving Iress further to an engineering and no-hands operations culture.
Takes a role as a technology and business leader in Iress and ensures Iress progresses as a result of activities, including those outside the engineering function.
Finding better ways of doing things, with a view to the future and technology engineering trends.
Develops a strategic talent plan that considers, future technology trends, current capability gaps and outlines a plan to ensure the team is equipped to support the overarching and on-going Iress strategic direction.
What you will need
Strong knowledge of modern software technology, consumer trends in technology and engineering principles and practices - leads, drives and ensures team automates through the implementation of solutions as-code
Is a modern thinker, looks to the future while ensuring practical, commercial outcomes are achieved in the present - but does not aim to keep the status quo.
Communicates positively and confidently at all times, internally and externally relevant, valuable information.
Has an ability to relate effectively and positively with all people at all levels with Iress.
Is a motivator, leads by example and can be respected by the broad range of technologists at Iress.
Creates loyalty, trust and following.
A combination of personality traits; smart, innovative, low ego, collaborative, honest, of high integrity, intensity and passion.
Hands-on and entrepreneurial style - looks to become personally involved in all elements of managing the function, whilst ensuring the team has the space and support to achieve.
Capable of contributing to broader business conversations beyond operational engineering and technology.
Solicits the involvement of others to build a sense of ownership and engagement. Must have confidence to act quickly and decisively.
Is able to define a delivery plan and identify & propose any supporting budget.
Can empathise with people and clients appropriately and use that empathy in effective decision making.
Can effectively lead and engage with remote teams.
Proven ability to navigate ambiguity and collaborate with other functional leaders to provide great outcomes.
Why work with us