Collections Team Lead (JB809)
HR Genie
10h ago
source : Job Placements

Job Description

Collections Team Lead (JB809)

Market Related

Educational Requirements :

Grade 12

At least 1 year experience within a supervisory role

At Least 2 years’ experience in a call centre environment

Computer proficiency : MS Outlook MS Word, MS Excel and internet explorer

To provide supportive and motivational environment for collections clerks to achieve their targets

Supervision of collections Agents and ensuring direct reporting lines are trained and working efficiently

Ensure productivity targets are achieved

Staff supervision

Manage the daily operations of agents including productivity and rand value

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