E-Commerce Manager
Centurion, South Africa, Gauteng, ZA
7h ago
  • An urgent request exist for an E-Commerce Manager who has strong sales and customer services experience;
  • Responsibilities and Duties :

  • Manage the day-to-day tasks related to the online shop, including daily sales reporting, checking orders etc.
  • Product data management - ensuring all product descriptions, renders and other product information are up-to-date and that the prices are correct.
  • Listing new products on website.

  • Overall management of e-commerce stock - plan and maintain a sufficient stock holding, forecasting etc.
  • Maintaining the general website content - uploading blogs and recipes, website FAQs etc.
  • Work with e-commerce channel manager to plan and implement strategies to ensure profitability and meet sales targets.
  • Work with the social and digital marketer as well as rest of the marketing team to drive traffic, plan promotions and increase revenue.
  • Design and prepare monthly reports on e-commerce / website metrics (Web Analytics - monitor and measure site performance, report on product sales etc.)
  • Customer service daily communication with customers to answer and resolve customer queries.
  • Work closely with web development and technical teams to assist with website improvements.
  • Daily communication with third-party service providers (couriers, warehouse, loyalty and rewards partner etc.).
  • Budget for e-commerce expenditures.
  • Additional duties

  • Maintaining the Prisync product links and send weekly reports to channel managers.
  • Collaborate with graphic designer and other team members to plan and create biweekly newsletters.
  • Proofread marketing content to ensure spelling, grammar and scientific correctness.
  • Creating content (blogs) for website and newsletters.
  • Professional skills

    Technical experience with ecommerce platforms : Wordpress, Woocommerce, Payment gateways, Google Analytics, Mailchimp etc.


  • Working well under pressure
  • Problem solving
  • Strong communication skills
  • Excellent attention to detail
  • Team player
  • Flexible and responsive to change
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