Ict Support Engineer
Hr Genie
Western Cape, South Africa
6d ago
source : findojobs-za

Somerset West, Western CapeR30 000 - R35 000 a monthPurpose of the Position : The successful incumbent will be part of the ICT team to service the ICT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes.

Responsibilities / Tasks : Report to Manager ICT and provide input and support on ICT projects where required Provide first and second line support to staff and associates Interface with other departments within the organization and external stake holders with regards to ICT related matters / changes.

Logging calls where necessary and responding to ICT Service Desk incidents / requests. Support and maintain Linux Server environments and Open Source Platforms / Tools Support and maintain firewall, UTM, IDS and IPS systems Communicate areas for improvement to management, to improve the overall effectiveness of security safeguards and controls in the organization Respond to emerging threats and other forms of targeted attacks, organized crime, ransomware etc.

Implement new and maintain existing cyber security initiatives and provide input into internal IT Security standards, and implement control and risk procedures Advise on the installation, configuration and upgrade servers in line with policy and system requirements.

Suggests areas for improvement in internal processes along with possible solutions Installing and configuring tools for event monitoring, capacity planning, performance monitoring, etc.

Support ICT governance initiatives and provide input into policy / procedure development Constant monitoring and notifications of open source vulnerabilities in our applications through the use of Nexus Repository and Nexus Lifecycle.

Participate in occasional standby Minimum Requirements Relevant tertiary IT qualification 2+ years’ experience supporting an enterprise ICT environment 2+ years’ experience and working knowledge of Linux administration 2+ years’ hands on firewalling / security experience 1+ years’ experience with UTM appliances 1+ years’ experience with virtualization e.

g. VMware, KVM Experience with performance optimization and capacity planning of virtualized environments. Knowledge of networking fundamentals (all OSI layers) Experience and knowledge of LAN / VLAN / Wireless / VOIP and WAN technologies.

Experience with and knowledge of firewalling. Exposure to backup products such as Backup Exec and Veeam Backup and Replication.

Exposure to SAN storage environment administration. Skills and Knowledge that would be an advantage Certifications : Linux, RHCE / RHCSA Experience in IT security assessment Security related certification advantageous .

e.g. Security + Experience with managing a Microsoft Active Directory Environments advantageous Experience with penetration testing, cybercrime countermeasures and cyber security assessments Experience with maintaining a Microsoft Exchange Server Environments Scripting PHP, Bash, Pearl & Python Monitoring solutions such as Nagios, Zenoss, Zabbix.

Automation / deployment tools such as Ansible Rolling out and support of open source solutions. Familiarity with Cobit / ITIL / ISO 27001 Personal Profile Organized, structured and attention to detail.

Ability to work in a team or alone. Ability to work in a high-pressure environment. Self-starter. Customer focused. Inclination and the capability to learn new technologies Adaptable (ability to quickly learn new technologies as required).

Excellent communication skills, both written and verbal.

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