Director, Compliance – African Region
Centurion, South Africa
1d ago

The Director, Compliance, is responsible for implementation of IQVIA’s global healthcare compliance (HCC) and anti-bribery / anti-corruption (ABAC) compliance.

  • Establishes standards and implements procedures to help ensure compliance programs throughout the organization are effective and efficient in identifying, preventing, detecting, and remedying non-compliance with applicable laws, regulations, and policies and procedures;
  • and helps drive an ethical culture of doing the right thing.

  • Maintains current knowledge of laws and regulations; develops annual compliance work plan for the region; provides reports and guidance, as applicable, to senior management, staff, and employees on ethics and compliance matters;
  • support internal compliance risk identification, reviews and monitors activities; investigates matters related to compliance;
  • develops, assesses, and implements compliance training and education; and develops and supports business conduct and compliance-oriented audits.

    This position is responsible for developing close relationships and strategic partnerships with relevant stakeholders within IQVIA.

    This position will report to the Regional Senior Director Compliance.


  • Drive process improvement and standardization practices within the function and coordinate the development of Standard Operating Procedures.
  • Assist BD groups with responses to RFP compliance related questions from potential clients.
  • Support compliance related activities for acquisitions and integrations
  • Partner with ECO leaders and staff to execute Plan activities, including conducting HCC risk assessments, audits and monitoring.
  • Work closely with other company departments including legal, internal audit, human resources, and safety and security to ensure effective implementation and communication of compliance and ethics programs.
  • Collaborate with other stakeholders to incorporate relevant monitoring and audit findings into further Plan development and activities, HCC policies and procedures, and HCC training / communications (closed loop program management)
  • Host, manage and support ABAC / HCC related customer audits or vendor audits, including overseeing and reporting on progress of mitigation plans
  • Participate on joint HCC and ABAC customer committees
  • Serve as ambassador for ECO program across IQVIA globally
  • Engage and motivate other businesses and functions to drive accountability to the ECO program and maintain effective roles and responsibilities
  • Required Knowledge, Skills and Abilities

  • Master’s degree and 8 years of directly-related experience or Bachelor’s degree and 10 years of directly-related experience
  • 5 years of Healthcare Compliance (HCC) risk assessment, monitoring, auditing and data analytics experience in the life sciences (pharmaceutical, biotechnology, medical device) industry
  • Sound knowledge and understanding of relevant global equivalents and industry codes, (e.g., IFPMA, EFPIA, PhRMA, AdvaMed, MedTech)
  • Experience in conducting compliance audits related to U.S. Foreign Corrupt Practices Act (FCPA), U.K. Bribery Act and other relevant global anti-corruption laws and regulations
  • Demonstrated ability to deliver against critical business objectives on budget and on time, implement complex instructions, prioritize, be proactive, resolve conflicts, follow through on assignments, and be a team player
  • Excellent project management skills with the ability to manage competing priorities and provide a high level of responsiveness across multiple stakeholders
  • Ability to work independently and manage time efficiently
  • Ability to exercise excellent judgment and initiative in handling business issues
  • Strong interpersonal skills and ability to work with stakeholders at all levels of the organization
  • Strong written and oral communication skills
  • Strong attention to detail
  • Strong interpersonal skills, judgment, maturity and agility
  • Preferred Qualifications

  • Master’s degree in business administration, compliance or accounting
  • Relevant auditing or compliance professional certifications : Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Compliance and Ethics Professional (CCEP), Certified Fraud Examiner (CFE)
  • Life sciences outsourcing (e.g., CRO) experience
  • Demonstrated ability to identify and help deliver on process improvements
  • Other

  • Travel up to 30% per year; including international travel
  • Position is based in Centurion, South Africa
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