Accounts Receivable Controller
Protem
Johannesburg, South Africa
1d ago
source : Job Placements

Collect outstanding debt and liaise with clients to ensure prompt payment from them by reconciling accounts and forwarding necessary documentation.

Primary Responsibilities for the Role

  • Daily Management of Debts and Collections for allocated customers
  • Switchboard Assistant / Back-up daily
  • Ensure that debts are paid in a timely manner
  • Collect overdue invoices (Maintenance, Hardware, Dockets, Bounced Debit orders, Installations, Repairs etc.) by Telephone, email & letter within agreed timescales
  • Maintain and regular update of customer master data
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Ensure that all transactions / payments are compliant with SARS and International Regulations
  • Handle disputed bills and negotiate to bring payment within agreed terms
  • Provide accurate advice on billing queries
  • Respond promptly and completely to both client and internal enquires
  • Propose write off of irrecoverable accounts
  • Providing ad-hoc reporting as and when requested
  • Advise on posting of payments and allocation as required
  • Ensure monthly processing deadlines are met as required
  • Assist in sending out of monthly statements / letters as may be agreed from time to time
  • Maximize cash collection across Regions
  • Undertake account reconciliations as required
  • Prepare Handovers for delinquent accounts & prepare files for transfer to the Debt Recovery Dept. (Attorney)
  • Prepare copies of invoices and statements on request per customers
  • Check bank-statements to establish payments
  • Suggest to Management to put STOP SUPPORT on Customers who have not paid their accounts.
  • Suggest to Management to Take customers OFF Stop Support if / when needed
  • Report on status of Age Analysis at meetings
  • Administrative duties, including professional electronic communication with clients
  • Meeting monthly and yearly targets
  • Update customer comments with all debt collecting and other communication
  • Minimum Qualification and Experience Requirements

  • Matric / Grade 12 / Equivalent
  • Finance or Credit Management qualification will be advantageous
  • Minimum 1 years’ experience in credit control
  • Knowledge and understanding of debt collecting procedures
  • Ability in dealing with clients at all levels, including corporate entities and high net worth individuals
  • Ability to prioritize in under pressure environment
  • Confident personality who is able to operate at all levels
  • Excellent communication skills
  • A self-starter who is pro-active and can set and achieve goals
  • Ability to recognize potential risk to the Firm and escalate it.
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