Recepcionista
D&D London
Paternoster Chop House, London
5d ago

Descripción

Paternoster Chop House, formerly known as the First Dates restaurant, is now located just a stones throw away from St Paul’s Cathedral.

As well as dining in the restaurant there is also a striking outdoor terrace ideal for parties and events. The modern British menu is based on London’s famous Victorian Chop Houses and offers a seasonally changing menu of hearty portions and classic British dishes.

We are currently looking for a Head Receptionist, who will work closely with the Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Head Receptionist key duties & responsibilities would include :

  • Support with the smooth reception team performance for running lunch / dinner service, prepare table allocations and ensure that cloakroom / reception is ready at all
  • times

  • To take reservations correctly and with the respect of the policies when necessary
  • To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
  • Support the front desk by receiving incoming calls, greeting and attending customers' needs
  • To mentor / train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
  • To look after reception appearance and presence
  • Understand relevant H&S legislation and the implications on the business, taking action as required
  • Cost control and financial budgeting alongside the Assistant Reception Manager and Reception Manager
  • We’re a truly brilliant place to work so, naturally we havesome of the very best team benefits around, which include :

  • Industry leading pay
  • Discount in all of our restaurants 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24 / 7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24 / 7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme
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