MPC Principal Consultant
Manpower
Johannesburg Northern Suburbs, ZA
3d ago
source : JustTheJob.co.za

Johannesburg North - A leading mining company is looking for an individual with a strong mining background to join their team.

  • Job Purpose : Provides Consultation to Customers on successful implementation of technology through Change Management Services, achieving Operational Excellence through Lean Thinking;
  • manages special projects, supports product development process through requirements definition, and supports sales / marketing initiatives.

    Provides internal and external engineering and management services as well as consultancy to develop and improve mining solutions based on business needs with a holistic approach formed through a deep understanding of mine processes.

    Manage the implementation and deployment of consulting services. Qualifications : Degree in Mining Engineering MBA or mine engineering master program preferred Black Belt Six Sigma or Lean certification preferred Experience : 13 - 20 years of experience Supervision Job resposibilities : Develop and maintain delivery of mine processes Provides consulting services related to the Intellimine® product suite Provides system assessment, engineering analysis, performance analysis, and benchmarking services Provides change management services for new system deployments Provides training to new Consultants Studies and applies Lean and Continuous Improvement concepts to customer operations Provide support to strategic global Performance Assurance processes Solicits client feedback to improve service Analytics : Gathers and analyses information skilfully Develops alternative solutions Works well in group problem solving situations Uses reason even when dealing with emotional topics Performs analysis to develop pragmatic / practical solutions that address clients’ business needs Develop partnerships with clients to solve problems Technical Support & Services : Develops and implements cost saving measure Contributes to profits and revenue Studies and applies Lean and Continuous Improvement concepts to customer operations Proactively facilitate activities in support to consulting services Exhibits enthusiasm, energy, drive, and tenacity in the pursuit of job goals Performs independently at a high level of effectiveness Takes the initiative and doesn’t wait to be told what to do or how to do it Takes ownership of his / her work

  • Responds positively to constructive feedback Takes on additional responsibilities and exerts extra effort when requested Participate actively in trains and develops staff through direct performance feedback and job coaching.
  • Empowers others and creates an environment that encourages constructive change and continuous improvement Deals with performance problems immediately;
  • works with staff to identify action plans to improve consultancy deliverables Encourages teamwork between work units at all levels to solve problems Assists with development of customer success of stories for marketing and sales

  • Assists Sales team for sales of consulting services Maintains existing accounts (account plans, route maps, etc.) Writes proposals Presents solutions / options
  • Communicates the value proposition
  • Writes high quality orders for add-on sales business Competency : Ethics Decisiveness Professionalism Flexibility Client Service Consultation Professional Development Communication Customer Performance : MPC Cycles completed Improvements and sustainability of customer KPIs : Productivity KPIs (Show value in use aligned to customer objectives) : Truck and shovel fleet productivity KPIs Variability and process control KPIs : Control chart, normality, capability and probability analysis Performance KPIs : Hang and Queue evolution analysis, High Precision compliance, short term mine planning execution gap analysis, Payload opportunities, swing angle evaluation PA and MPC KPI’s : Data Integrity, Loading and Hauling Efficiency, PA Utilization KPIs (FOF and EFOF) System compliance KPI’s : Operator route compliance, administrator and dispatcher compliance, Percentage of shovel coverage Technology and best practises integration into the mine processes Client maturity level and proper usage of product Customer Satisfaction : NPS Value in use by utilising the products Compliance to the mine plan Compliance the objective of global Performance Assurance processes when participate
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