Service Delivery Manager JB1234Durban CentralMarket RelatedOrganisation is a lifestyle driven by technology and wrapped in beautiful, on trend apartments.
In the heart of the city, more than a building. We do life together- super close to banks, hospitals, shopping centres, varsities and public transport.
Purpose of : Ensuring that the Company-s infrastructure and its services are up and running meeting predefined SLA.Ensuring that daily IT operations and service delivery are properly executed.
Developing infrastructure plan and capacity planning to meet business growth.Managing infrastructure projects.Job description : Candidate will support all operations related to IT infrastructure and service deliveryYou will manage demand from users on IT services and supervise the deliveryAs a strong technician, you will provide technical leadership, create and manage infrastructure plan and standards according to IT strategic plan and roadmapCandidate will manage implementation and enhancement of IT infrastructure projectsCandidate will manage change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by changeCandidate will escalate to GroupIT any new request that is not part of standard catalogue of servicesCandidate will communicate to GroupIT with efficiency and accuracy any progress and / or delays,Candidate will be responsible to respond to onsite queries and issues that arise.
Candidate will be required to obtain quotes and liaise with VendorsQualificationsEducational backgroundMinimum 3 years in supervising IT infrastructure or same roleYou have excellent IT technical skills on server, storage, network, security, voice, cloud services, server virtualization and business continuity and disaster recoveryIT Related qualificationsStrong technical knowledge : Relationship between application, data, and infrastructure environment.
IT Infrastructure architecture and capability planningNetwork : LAN / WAN / WIFI, VPNSecurity : firewall, antivirusVoice : PABXCloud services infrastructure as a service, platform as a serviceBusiness continuity and disaster recovery.
Working knowledge of Mikrotik and Ubiquiti products will be advantageous.Knowledge of Office365 administration.Please apply through this site.
Please upload your CV here and quote JB1234 in the subject line