Accommodation Duty Manager
Brenaissance Wine & Stud Estate
Stellenbosch, Western Cape
6d ago
source : Best Za Jobs

Description ACCOMODATION DUTY MANAGER Brenaissance Wine & Guests Estate (Stellenbosch) is looking for a well-presented, confident, friendly & organized individual with a passion for people & the hospitality industry.

DUTIES WILL INCLUDE, BUT NOT LIMITED TO : Processes accommodation reservations, by email, or telephone as required Checking guests in and out Managing the housekeeping staff, and checking arrival rooms once Housekeeping has finished with their duties Overseeing the running of the breakfast kitchen, and preparing, and serving breakfast daily Guest relations Knows the type of rooms available as well as the location and layout, at the property Assisting with site inspections of the property and venue as and when required Ensure accurate follow up and communication both internally and to the guest / client Handles daily correspondence.

Responds to inquiries and makes reservations as needed. Making arrangements for clients travel programs where required To liaise closely with management regarding forthcoming VIP’s and group arrivals and to update them weekly on the day of arrival regarding expected times of arrival and departure, special request etc.

To produce and highlight the VIP arrivals as well as other arrivals to ensure a detailed list is provided for each department.

To be aware of all front office procedures and assist with all reception duties Have an eye to detail, especially in maintaining our exemplary housekeeping standards Be well presented with a confident friendly manner Administration and office work, including telephone handling Keeping track of inventory and ordering of supplies related to guest service Any other reasonable requests made by management Interested candidates can send their CVs

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