Nelspruit, Mpumalanga, ZA
2d ago
source : Work-Force

ROLE RESPONSIBILITY : Effective management of the Cash Centre Operations Manage the relationship between actual results, budgets and delegating accountability where appropriate.

Initiate cost-saving models and Controls (Gross Margin Management) Operations Management Quality Assurance of the Cash Centre Effective Management of Cash Centre employees Effective Labour and Organisation Training and Development Leadership Effective management of customer relationships Customer retention and customer service levels Effective management of the Risk process and Compliance within the Cash Centre Manage and monitor loss prevention and loss reduction procedures Ensure and monitor adherence to procedures and policies around risk Ensure the adherence and correct utilisation of company systems and procedures.

Recommend capital expenditures Maintain and complete records of audits around risk Responsible for Health and Safety awareness and compliance in the Cash Centre Health and Safety Participate in the design / development / review / implementation and monitoring of the departmental safety plans for each year.

Participate in safety forums created by the company for example safety meetings and safety talks Report all safety incidents to the relevant people Discuss all safety incidents Follow-up on any activities assigned through safety meeting / committee / representative / management Attend safety education and refresher programmes Comply with safety policies and procedures at the workplace THE IDEAL CANDIDATE : Minimum Requirements : Tertiary qualification in banking / financial services / general management preferred A minimum of 3 years management experience in a similar operational / business unit management environment recommended, but experience in general management essential Flexibility in terms of working hours will be required Knowledge, Skills and Attributes : Communication (Written and Verbal) Computer literacy MS Office (specific reference to Excel) Report and analysis of information Driving Change Leading People Delivering Performance Working with Complexity Managing professionally Customer Thinking Collaborating and Co-operating

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