Job Overview
The Debtors’ clerk responsibilities entail providing assistance in recovering
outstanding debt. To be successful in this role, you should possess the ability to show
off both your customer service & collections skills, when liaising with our customers.
C. Areas of Responsibility (Your duties will include but are not limited to : )
Complete debtors function
Ensure timeous and accurate recording of all invoices, debit and credit notes
Monitoring of accounts to ensure that payments are received timeously and are
up to date
Administering Debtors / Debt collection - Follow up on outstanding accounts
Collect overdue monies and timeously flag overdue accounts to relevant staff
and management
Daily, weekly and monthly reporting including age analysis, reconciliations,
processing
Collect overdue monies and timeously flag overdue accounts to relevant staff
and management
Accurate and constant follow up with customers regarding outstanding
payments
Deal with queries from clients and reconciling of customer accounts where
necessary
Excellent verbal and written communication in English and Afrikaans
Good time management skills, showing the ability to manage self and
prioritise tasks
Be able to handle and deal with conflict situations
Listening Skills
Matric or equivalent qualifications
Tertiary qualification (desirable but not essential)
A good working knowledge of MS office and IT packages
Computer literacy
Impeccable business acumen in both written and communication skills
Documentation Skills
2-3years’ experience in a similar role (Client Service / Debt Collection)
Previous debt collect experience and techniques would be advantageous
Excellent negotiations and communication skills 
