Do you have a passion for people, a competitive edge, and a desire to make a difference in a company? We have an amazing job opportunity for a Swedish speaking Customer Associate in Cape Town, South Africa .
This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems.
Your key job responsibilities as the Swedish speaking Customer Associate in Cape Town, South Africa :
Attend to all customer queries relating to online orders or the ordering process via email and phone
Provide account support to customers
Act as an advocate for our customers, reporting and acting on observed areas for improvement
Provide prompt, efficient, detailed, customer-oriented service to all customers
Actively seek solutions to customer needs and identify trends to appropriate personnel, including possible solutions or suggestions
Ensure internal reference pages are updated
Requirements for this Swedish speaking Customer Associate job in Cape Town, South Africa :
Must be fluent in both Swedish and English
Matric or equivalent qualification
Solid typing, phone, and computer navigation skills
Ability to efficiently navigate the internet
Ability to thrive in a fast-paced work environment while maintaining high quality outputs
Ability to work as an effective team member
Positive attitude and a passion for providing excellent customer service
Effective communication and written skills
If you meet the above requirements for this Swedish speaking Customer Associate job in Cape Town, South Africa , we would like to hear from you! Please send your CV through today!