Swedish speaking Customer Associate
Initiate International
Cape Town, Western Cape, South Africa
14h ago

Do you have a passion for people, a competitive edge, and a desire to make a difference in a company? We have an amazing job opportunity for a Swedish speaking Customer Associate in Cape Town, South Africa .

This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems.

Your key job responsibilities as the Swedish speaking Customer Associate in Cape Town, South Africa :

  • Attend to all customer queries relating to online orders or the ordering process via email and phone
  • Provide account support to customers
  • Act as an advocate for our customers, reporting and acting on observed areas for improvement
  • Provide prompt, efficient, detailed, customer-oriented service to all customers
  • Actively seek solutions to customer needs and identify trends to appropriate personnel, including possible solutions or suggestions
  • Ensure internal reference pages are updated
  • Requirements for this Swedish speaking Customer Associate job in Cape Town, South Africa :

  • Must be fluent in both Swedish and English
  • Matric or equivalent qualification
  • Solid typing, phone, and computer navigation skills
  • Ability to efficiently navigate the internet
  • Ability to thrive in a fast-paced work environment while maintaining high quality outputs
  • Ability to work as an effective team member
  • Positive attitude and a passion for providing excellent customer service
  • Effective communication and written skills
  • If you meet the above requirements for this Swedish speaking Customer Associate job in Cape Town, South Africa , we would like to hear from you! Please send your CV through today!

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