The Role :
Psychometrist and Recruitment Consultant
The position of the Psychometrist is responsible for delivering of all recruitment for the Contact Centre Academy related to attraction, selection, hiring and on-boarding of talent for Learnership programmes to ensure alignment with client requirements and Contact Centre Academy deliverables.
In this role you are required to deliver professional and ethical service of psychometric assessments by conducting organisation assessments and providing reports on the outcomes of the assessments.
The Psychometrist ensures that the talent practices and objectives are met in that they will provide an employee-oriented high performance culture that emphasises the Altron values as well as productivity, quality and empowerment.
Assist to build strategies for the Contact Centre Academy by attracting and recruiting qualified and talented candidates
Administer, score and provide feedback to candidates and clients on psychometric assessments and make recommendations
Capture and maintain psychometric database for all assessments
Ensure all psychometric materials are filed according to policies and procedures
Conduct regular audit on psychometric information in order to analyse trends within the unit
Liaise with respective psychometric service providers
Coach and mentor learners throughout the programme
CV screening and match to relevant prerequisite
Plan, organise and control recruitment process in terms of inviting candidates, conducting interviews, providing career guidance, etc.
Capturing recruitment data
Liaising with recruitment agencies regarding candidates with disabilities
Secure interviews with clients
Agency CV tracking
Give interview feedback to candidates
Actively facilitate the smooth execution of selection process
Accurate record keeping and storing of all recruitment and selection documentation.
Continuous maintenance of all recruitment and selection databases and all other relevant documentation.
Assist in the administration of disciplinary action documentation
Assist with offsite recruitment projects
Perform ad-hoc tasks when required
Verification of medical reports for people with disabilities
Skills and Experience :
Educational Qualifications :
Honours Degree in Psychology or related qualification required
Experience in report writing integrating various assessments results
Excellent communication, interpersonal, people and customer care skills
Registration with HPCSA as Psychometrist (Independent Practise)
Be certified in different psychometric assessments
Years of Experience
At least one-year recruitment experience
Experience in a Learnership environment would be advantageous
Proven management skills
Knowledge of the NSDS, SAQA and the NQF
Knowledge and understanding of ITC industry and qualifications